Please allow 7-10 working days for your purchase to reach you in the UK. We will try to get it to you as soon as possible, but please bear in mind that each item is hand made to order.
If you require an item urgently, please contact us and we will do our best!
We use 1st Class Recorded Royal Mail Delivery within the UK, which can be tracked. We will email you once your parcel has been posted, so you have a good idea of when it will reach you.
If a parcel is damaged on delivery either do not accept it, or photograph it and contact us immediately.
We do not have the facility to take international orders on our website, however we are very happy to ship abroad. Please contact us direct and we can arrange this.
We want you to love your Lettie Belle item, but if you have any problem, or wish to return it please contact us within 48 hours. We cannot refund postage.
We use eco/recyled/reused packaging. Even our tissue paper and ribbon are recycled!